Cost: $2,895 (inc. gst)
Duration: 4.5 Days
PD Points: 36
Qualifications: AU, TL, QM, EM

About the course

This course is for those who require full knowledge of how to conduct an audit across the two main disciplines of quality and environment management systems. It is the most effective and efficient method to help understand the requirements of an Integrated Management System. Ideally suited to those who have to develop, implement, maintain, improve, manage, or audit against multiple disciplines, our Quality and Environment Management Systems Lead Auditor course will leave you ready to hit the ground running.

With the 2015 Standards now released, it is a great time to learn how to implement the new approaches ahead of your next audit, or in anticipation of transitioning to your new risk-based system.

This highly effective course gives participants the practical skills they need to successfully lead and conduct integrated Quality and Environmental management compliance audits within their own organisation or on their suppliers.

This course has the equivalent of 36 Professional Development (PD) points.




Book you course with AOQ with confidence and you receive;

A free licensed copy of both the Standards,

  • ISO 9001:2015 Quality management systems – Requirements and
  • ISO 14001:2015 Environmental management systems – Requirements with guidance for use.


  • All Learning materials and refreshments provided.
  • Internationally recognised course.
  • Trainers are practising audit professionals.
  • No homework.
  • Certificates are issued promptly upon course completion.
  • We never cancel a course.


Learning outcomes

This is a very popular and practical course, and after successful completion you will have a thorough understanding of:

  • The principles and procedures of auditing
  • Auditor roles and responsibilities
  • The benefits of a risk-based audit programme
  • How to plan an effective audit
  • Timetabling
  • Resource allocation
  • Interpersonal skills and personal behaviours of an auditor
  • How to conduct effective opening and closing meetings
  • Preparing and distributing an audit report
  • New risk-based thinking and its application to modern management systems
  • The process approach and its benefits to business
  • The integration of the customer into organisational processes
  • Life-cycle assessment and its implications for an organisation’s environmental aspects
  • Effective and timely hazard identification, risk assessment, and control


The course is divided into four flexible modules, enabling you to attend all modules in the one week, or spread across different sessions. The first 2-day module is equivalent to our ‘Becoming a Skilled Lead Internal/External Auditor’ course, where you will learn to conduct a management systems audit. The remaining two modules cover Quality, and Environmental management system requirements respectively.



Management Systems Auditing – preparation

  • What is auditing?
  • Roles and responsibilities of an auditor and an audit team leader
  • The 6 principles of auditing from ISO 19011
  • Effective audit planning and timetabling
  • Communication skills, interview techniques, and useful questioning methods
  • Setting appropriate audit objectives, scope, and criteria
  • Developing audit checklists


Management Systems Auditing – the audit

  • Conducting an opening meeting
  • Identifying objective evidence and taking good notes
  • Reviewing auditing scenarios
  • Writing audit findings including nonconformities and non-compliances
  • Presenting a closing meeting
  • Compiling a meaningful audit report


Management systems – what are they?

  • History of ISO and the high-level structure
  • Organizational context – external and internal
  • Customers, workers, the community, and shareholders
  • Risk-based thinking, the process approach
  • Modern management systems

Quality Management Systems

  • Prioritising the customer
  • Process approach and its application
  • Risk-based quality
  • Requirements of ISO 9001:2015
  • Auditing against ISO 9001:2015

Thursday – Morning

Environmental Management Systems

  • Enhanced environmental performance
  • Risk-based environmental aspects and impacts
  • Life-cycle assessment
  • Requirements of ISO 14001:2015
  • Auditing against ISO 14001:2015


Auditing scenarios

  • Review of Integrated Management System requirements
  • IMS audit scenarios
  • Writing up findings
  • Course review

Upon successful completion of the course, you will receive a Certificate of Attainment which identifies the following 4 Exemplar Global competencies:

  1. Exemplar Global AU – Management systems auditing
  2. Exemplar Global TL – Leading management systems audit teams
  3. Exemplar Global QM – Quality management systems
  4. Exemplar Global EM – Environmental management systems

This course has the equivalent of 36 Professional Development (PD) points.

This course has no prerequisites.

Prior experience in auditing and management systems is not required. 

This course has no homework or take-home assessment.

Throughout the course, you will complete a series of workshops which form the bulk of the assessment. A short multiple-choice exam at the completion of each module confirms the knowledge and understanding gained.

You will receive continual assistance and feedback from our friendly trainers.

There is no homework or take-home assessment.

This course is designed to cater to people who need to be involved in auditing, system development or system maintenance. You should attend if you:

  • want to become an IMS internal auditor
  • want to become a 3rd party IMS auditor
  • need to write and implement an IMS
  • are involved in Quality, Environmental management processes
  • are a manager responsible for your Quality and/ Or Environmental auditing
  • wish to consolidate your existing knowledge into a formal qualification

Prior experience in auditing and management systems is not required.


If you wish to become a registered third-party, or external Quality, Environmental, OHS, or Integrated Management Systems auditor with Exemplar Global, completing this course is the first step.

Once you have obtained the Exemplar Global competencies from this course, you can follow either a qualification-based, or competency-based certification path. For a full explanation of the requirements to become certified contact Exemplar Global,, or contact us for more information.

The additional Module/s for competencies in OHS, and Food Safety Management Systems (CODEX, HACCP and ISO 22000) may be attended separately.

AOQ offers an easy, streamlined enrolment process – you can either enrol directly online via the checkout on this web site,       Book Now


call us on 1300 728 260 to enrol over the phone and request an invoice.


  • Price $2,695 (incl gst) per attendee.

Discounts for multiple attendees are available.

How to pay

We offer a variety of payment methods:

  • Direct online via the checkout on this website

Or for:

  • Direct Debit or
  • By Cheque

Call us on 1300 728 260 to register and request an invoice.

Public – face-to-face

Our regular public courses are conducted in all capital cities and key regional centres in Australia and New Zealand. You will enjoy an excellent learning experience in a premium training venue, and:

  • Class sizes are kept to manageable numbers – so everybody learns
  • No homework! All work is completed in course time – we know you’re busy
  • No major exam – we assess you as you go

Our public training courses are valuable opportunities for professional development and networking. They are also the perfect way to convert your current experience into formal qualifications for either career advancement or a complete career change.

Our Trainers are practising auditors and experts in their field. They deliver practical and real world auditing experiences.


In-house training can provide a cost-effective training solution for organisations with a number of staff who require training. We can also customise a course to suit your own individual needs, and include your own audit documentation.

Call us on 1300 728 260 for a quote and to discuss your individual training needs.

Training Course Locations...

Queen Street Brisbane

Watermans Quay, Sydney

Riverside Quay Southbank, Melbourne

Franklin Street, Adelaide

St Georges Tce, Perth

Sydney Av, Canberra

Darwin Waterfront, Darwin

Queen St, Auckland NZ

Secure your place now