Cost: $1,495 (inc. gst)
Duration 2 Days
PD Points: 16
Qualifications: QM

About the course

With the 2015 revision of ISO 9001 now released, it is a great time to learn how to implement the new approaches ahead of your next audit, or in anticipation of transitioning to your new risk-based system.

This course is for those who require full knowledge of the requirements of a modern quality, management system. Ideally suited to those who have to develop, implement, and maintain a quality management system. Our Quality Management Systems course will leave you ready to hit the ground running.

This course has the equivalent of 16 Professional Development (PD) points.

Plus, you receive a free licensed copy of:

  • ISO 9001:2015 Quality management systems – Requirements

Book you course with AOQ with confidence and you receive;

  • A free licensed copy of the Standard ISO 9001:2015 Quality management systems – Requirements
  • All Learning materials and refreshments provided.
  • Internationally recognised courses.
  • Trainers are practising audit professionals.
  • No homework.
  • Certificates are issued promptly upon course completion.
  • We never cancel a course.
Learning outcomes

This is a very popular and practical course, and after successful completion you will have a thorough understanding of:

  • New risk-based thinking and its application to modern management systems
  • The process approach and its benefits to business
  • The integration of the customer into organisational processes

Course content



Management systems – what are they?
  • History of ISO and the high level structure
  • Organisational context – external and internal
  • Customers, workers, the community, and shareholders
  • Risk-based thinking, the process approach
  • Modern management systems
Quality Management Systems
  • Prioritising the customer
  • Process approach and its application
  • Risk-based quality
  • Requirements of ISO 9001:2015
  • Auditing against ISO 9001:2015


Auditing scenarios
  • Review of Quality Management System requirements
  • QMS audit scenarios
  • Writing up findings
  • Course review

Upon successful completion of the course, you will receive a Certificate of Attainment which identifies the following Exemplar Global competency:

  • Exemplar Global EM – Quality Management Systems

This course has the equivalent of 16 Professional Development (PD) points.

There are no prerequisites for this course.

Throughout the course, you will complete a series of workshops which form the bulk of the assessment. A short multiple-choice exam at the completion of each module confirms the knowledge and understanding gained. You will receive continual assistance and feedback from the trainer.

No homework or take-home assessment.

Designed to cater to people involved in auditing, system development or system maintenance, you should attend if you:

  • need to have a practical understanding of ISO 9001
  • need to write and implement a QMS
  • are involved in the Quality management processes
  • are a manager responsible for your QMS
  • wish to consolidate your existing knowledge into a formal qualification

Prior experience in auditing and management systems is not required.

Where to from here?

Additional Exemplar Global competencies for Management Systems auditing (Exemplar Global AU and TL) may be added during the same week of training, or attended separately. Competencies for Food Safety Management Systems may be attended separately.

If you wish to become a registered third-party, or external Environmental and OHS Management Systems auditor with Exemplar Global, completing this course is the first step. Once you have obtained the Exemplar Global competencies from this course, as well as the auditing competency units of Exemplar Global AU and TL, you can follow either a qualification-based certification path, or competency-based. A full explanation of the requirements to become certified with Exemplar Global can be found here, or contact us for more information.



AOQ offers an easy, streamlined enrolment process – you can either enrol directly on this website,    Book Now


call us on 1300 728 260 to enrol over the phone and request an invoice.


Price: $1,395 (incl gst) per attendee.

Discounts for multiple attendees are available - call us on 1300 728 260.

How to pay

We offer a variety of payment methods:

  • On line via our Checkout
  • Direct debit
  • Cheque

Phone us to register and request an invoice.

Public – face-to-face

Our regular public courses are conducted in all capital cities and key regional centres in Australia and New Zealand. You will enjoy an excellent learning experience in a premium training venue, and:

  • Class sizes are kept to manageable numbers – so everybody learns
  • No homework! All work is completed in course time – we know you’re busy
  • No major exam – we assess you as you go

Our public training courses are valuable opportunities for professional development and networking. They are also the perfect way to convert your current experience into formal qualifications for either career advancement or a complete career change.

Our Trainers are practising auditors and experts in their field. They deliver practical and real world auditing experiences.


In-house training can provide a cost-effective training solution for organisations with a number of staff who require training. We can also customise a course to suit your own individual needs, and include your own audit documentation.

Call us on 1300 728 260 for a quote and to discuss your individual training needs.

Training Course Locations...

Queen Street, Brisbane

Watermans Quay, Sydney

Riverside Quay Southbank, Melbourne

Franklin Street, Adelaide

St Georges Tce, Perth

Sydney Av, Canberra

Darwin Waterfront, Darwin

Queen St, Auckland NZ

Secure your place now