• Benefits of ISO 9001
• Terminology of ISO 9001
• How simple a QMS can be
• QMS complexities explained
• How to integrate a QMS with other systems like OHS and Environmental
• Importance of the customer
• Importance of risk based thinking
• Things internal and external auditors look for

Duration: 1 day workshop

Exemplar Global Units N/A

8 Points

• Understand the documentation requirements of ISO 9001:2015 Standard
• Implement processes within the QMS
• Identify gaps in the QMS documentation
• Incorporate risk based thinking and risk management into your QMS
• Improve your organisations conformance with ISO 9001
• Understand the role of the auditor

Duration: 2 day workshop

Exemplar Global Units QM

16 Points

• Understand the documentation requirements of ISO 9001 Standard
• Implement processes within the QMS
• Identify gaps in the QMS documentation
• Incorporate risk based thinking and risk management into your QMS
• Improve your organisations conformance with ISO 9001
• Understand the role of the auditor
• Lead a team to conduct internal or external audits of a QMS

Duration: 4 day workshop

Exemplar Global Units AU, TL, QM

32 Points