Cost: $750 (inc. gst)
Duration: 1 Day
PD Points: 8
Qualifications: N/A

About the course

This 1 day course is designed to provide a comprehensive and practical understanding of ISO 9001. In particular it demystifies the more complex aspects of the Standard ISO 9001:2015 and explains how a Quality Management System (QMS) is used to structure business processes which help guarantee business improvement.

This course has the equivalent of 8 Professional Development (PD) points.

Plus, you receive a free licensed copy of ISO 9001:2015 Quality management systems – Requirements

Book you course with AOQ with confidence and you receive;

  • A free licensed copy of the Standard ISO 9001:2015 Quality management systems – Requirements
  • All Learning materials and refreshments provided.
  • Internationally recognised courses.
  • Trainers are practising audit professionals.
  • No homework.
  • Certificates are issued promptly upon course completion.
  • We never cancel a course.
Learning outcomes

After successful completion of this very popular and practical course, you will have a thorough understanding of:

  • Benefits of ISO 9001
  • The terminology and concepts of ISO 9001
  • How simple QMS can be
  • QMS complexities explained
  • How to integrated QMS with other systems such as environmental and OH&S
  • Importance of the customer
  • What internal and external auditors look for during an audit



Management systems – what are they?

  • History of ISO and the high level structure
  • Customers, workers, the community and shareholders
  • Risk based thinking, the process approach
  • Modern management systems

Quality Management Systems

  • Prioritising the customer
  • Organizational context – External and internal
  • Risk based quality
  • Requirements of ISO 9001:2015
  • Auditing against ISO 9001:2015

There are no formal qualifications with this course. Participants will receive a Certificate of Attendance.

This course has the equivalent of 8 Professional Development (PD) points.

There are no prerequisites for this course.

Prior experience in auditing and quality management systems is not required.

There is no assessment for this course.

No homework or take-home assessment

Are you involved in auditing, system development or system maintenance? You should attend if you:

  • If you have a little or no knowledge of ISO 9001 but would like to know what a QMS is
  • If you are a manager of an area which undergoes QMS audits
  • If your existing QMS is not giving you the benefits it should
  • If your system is overly complex and overwhelming
  • If you are thinking about expanding your career choices into the Quality Management Systems area

Where to from here?


This 2-day course forms the first module of each of our 4 day specific management system auditing courses. The second 2 day module can be either Quality, Environmental, OHS systems, or Food Safety respectively.

At the completion of this course you may wish to increase your qualifications by completing one or more of these second modules and be able to register as a;

  • Quality Management Systems Auditor
  • Environmental Management Systems Auditor
  • Occupational Health and Safety Auditor or
  • Food Safety Auditor

With the exception of Food Safety, these additional Module/s can be attended during the same week of training as this course or separately as desired.

The additional module for Food Safety Management Systems (CODEX, HACCP and ISO 22000) may be attended separately.

To become a registered third-party, or external auditor with Exemplar Global, completing this course is the first step. Once you have obtained the relevant Exemplar Global schemes, you can follow either a qualification based or competency based certification path.

For a full explanation of the requirements to become certified contact Exemplar Global,  or please contact us for more information.


AOQ offers an easy, streamlined enrolment process – you can either enrol directly on this website,    Book Now


call us on 1300 728 260 to enrol over the phone and request an invoice.


Price: $750 (incl gst) per attendee.

Discounts for multiple attendees are available - call us on 1300 728 260.

How to pay

We offer a variety of payment methods:

  • On line via our Checkout
  • Direct debit
  • Cheque

Phone us to register and request an invoice.

Public – face-to-face

Our regular public courses are conducted in all capital cities and key regional centres in Australia and New Zealand. You will enjoy an excellent learning experience in a premium training venue, and:
  • Class sizes are kept to manageable numbers – so everybody learns
  • No homework! All work is completed in course time – we know you’re busy
  • No major exam – we assess you as you go
Our public training courses are valuable opportunities for professional development and networking. They are also the perfect way to convert your current experience into formal qualifications for either career advancement or a complete career change. Our Trainers are practising auditors and experts in their field. They deliver practical and real world auditing experiences.


In-house training can provide a cost-effective training solution for organisations with a number of staff who require training. We can also customise a course to suit your own individual needs, and include your own audit documentation. Call us on 1300 728 260 for a quote and to discuss your individual training needs.

Training Course Locations...

Queen Street, Brisbane

Watermans Quay, Sydney

Riverside Quay Southbank, Melbourne

Franklin Street, Adelaide

St Georges Tce, Perth

Sydney Av, Canberra

Darwin Waterfront, Darwin

Queen St, Auckland NZ

Secure your place now